FREQUENTLY ASKED QUESTIONS
Macam-Macam is an online auction platform where you can discover and bid on preloved, unique, and upcycled items in thrilling auction sessions. A joint ventures project by Main-Main and Karun Hijau.
Macam-Macam lists a curated selection of items for auction. Buyers place bids, and when the auction ends, the highest bidder wins. Payment must be made within 24 hours to secure the item.
Yes, all users must register and agree to the Terms & Conditions before bidding.
Simply select an item, enter your bid amount, and confirm. If someone outbids you, you can place a higher bid before the auction ends.
You will receive a confirmation and must make payment within 24 hours. Failure to pay will result in blacklisting from future auctions.
No, bids are final and cannot be canceled, so bid carefully!
We accept bank transfers, e-wallets, and credit/debit cards.
Your name will be announced on our website and social media, and you will be blacklisted from future auctions.
No, each auctioned item is shipped separately, and shipping fees apply individually.
Macam-Macam is not responsible for delivery issues, but we will assist in lodging a complaint with the courier. Compensation will depend on the courier’s policy.
Currently, we do not support individual sellers on our platform.
No refunds unless the order is canceled by the seller, brand owner, or distributor.
You can reach us via email, phone, WhatsApp, or our social media pages for assistance.